THE FAQSHelp center

To the right you will find a selection of our most frequently asked question, please feel free to read through them and see if they can quickly answer any questions you might have. If your question is not answered here then please read out to a member of team.

What is pH7?

pH7 is a platform that brings together a community of passionate medical professionals and Medical Cannabis users, that enables reliable, fast and convenient access to plant-based medicines.

How does pH7 work?

In summary, the pH7 platform provides convenient access to home delivery of medical Cannabis.
The first displays medical Cannabis products available depending on your Geo-location, patients from inside the community share experiences and feedback on those products to better inform and guide each other to find the right treatment for themselves, others and yourself.
The second area connects you directly to leading medical professionals in your country, doctors who speak your language and understand your needs in order to proficiently consult you on those medicines and potentially provide you with a prescription for them.
The final area, once approved, enables pH7 drivers to deliver pharmaceutical Cannabis products from a pH7 pharmacy partner directly to a person’s front door.
Using the links below please download the pH7 application. Instructions on how to use the service are inside the platform.
Android users click here. iOS users click here.

I need help with my pH7 patient account.

If you are experiencing a problem with your account please contact us directly by clicking here. If your application is working then we advise you to contact a member of our team directly through the Application in order to be attended to sooner.

What pharmaceutical products are available through pH7?

The pH7 platform collects medical catalogues for Cannabis from across the European Union. Depending on where you are located different products are available. We only provide access to medicines that have been approved by your local governing medical authority.

What are the requirements to receive medical Cannabis?

To receive medical Cannabis you need to have a prescription from a licensed Doctor. Regulations vary depending on which country you live in. Please speak to us directly if you have questions about your Geographical location.

How can I be a practising pH7 doctor?

All medical professionals that utilise the pH7 platform are totally independent, privately employed and are free to run their own schedules in a way that works for them. Scale your palliative care on your terms and your timetable. Easy to use, access large communities of patients that need your help and services.
To become a pH7 Doctor simply choose from the links below to install pH7 on your device and submit your application. Android users click here. iOS users click here.

How can I be a pH7 driver?

Drivers that utilise the pH7 platform are self-employed and are free to run their own schedules in a way that works for them. Easy to use, access large communities of patients that need your help and services for home delivery.
To become a pH7 Driver simply choose from the links below to install pH7 on your device and submit your application. Android users click here. iOS users click here.